Challenge · A 14-year-old patient portal with a 62% drop-off at registration and no documented access-control model.
Strategy · Rebuild the registration journey first, then migrate the rest behind a hardened gateway.
Solution · Next.js front end, role-based access control, audit logging, and a redesigned four-step intake.
Challenge · Paper proof-of-delivery and no offline capability across a 200-vehicle fleet.
Strategy · Offline-first mobile client with a queue-and-sync API and hardened device policy.
Solution · Flutter app, REST API with rate limiting, encrypted local storage, MDM rollout.
Challenge · A well-loved local roaster with inconsistent packaging and no wholesale story.
Strategy · One identity system that works on a bag, a van and a storefront.
Solution · Wordmark, packaging system, photography direction and a Shopify storefront.
Challenge · Regulatory review flagged untested internet-facing services.
Strategy · External and authenticated testing, then fix alongside their engineers.
Solution · Full-scope pentest, remediation sprints, phishing simulation and awareness program.
Challenge · Operators ran critical decisions from spreadsheets exported nightly.
Strategy · Design for the three decisions that matter at 3am; hide everything else.
Solution · Component library, real-time dashboard, alerting and role-based views.
Challenge · Legacy intranet failed accessibility review and had shared admin credentials.
Strategy · Rebuild templates to AA, replace shared logins with SSO and MFA.
Solution · Headless CMS, SSO/MFA, quarterly security audits and a content playbook.